Keep the dream alive with gifts to match.
Digital gift card purchases are delivered via email within 24 hours of purchase (Yes, you can put the email address of your intended recipient) and contain instructions on how the code can be redeemed at checkout. Please check your spam folder before contacting support to see if it is there.
The redeemable code will be sent via email and can also be printed at home and given to the recipient in person. No physical item will be sent with a digital gift card purchase.
Good for anything on the storefront, including all physical and digital products. Codes will apply to this storefront only.
Digital gift cards have no additional processing fees and can be used multiple times until the card balance hits zero. You will see your updated balance on your order confirmation email. If you need to know your balance before making a purchase, please contact support.
Digital gift cards expire 5 years after purchase.
NOTE: THIS IS NOT A PHYSICAL ITEM
What is our Cancellation Policy?
This website is operated by Dreambranding.com. Throughout the site, the terms “we”, “us” and “our” refer to Dreambranding.com. Dreambranding allows for order cancellation within 12 hours of order placement.
What is our Return and Exchange Policy?
Dreambranding allows for free standard shipping on domestic returns. If you are not fully satisfied with your purchase(s), you may return your order for a refund. If the error was not caused by Dreambranding, only the cost of the merch will be refunded.
A refund of any sort can only be processed within 90 days of shipping the order on most items. CDs (and box sets with CDs) must be returned within 7 days of delivery.
We do not process EXCHANGES. To complete an exchange, return your unwanted product and place a new order for the wanted product.
Returns cannot be worn or damaged. Once your return is received, it may take 7-10 business days to process and refund your purchase. Credit card companies may take an additional 2-3 business days or longer to make your return funds available. You will be notified via email when a refund is being issued. If the reason for the return is not due to an error from Dreambranding, the cost of the merchandise will be refunded. If there was an error from Dreambranding, the cost of both merchandise and shipping will be refunded.
DOMESTIC RETURNS***(United States only)*** It’s as easy as 1,2,3
INTERNATIONAL RETURNS/EXCHANGES**** (Outside of the United States only) ***
Unfortunately, on international orders, we are unable to provide a pre-paid return label. As a result, we ask that you cover the cost of the return shipping BUT, we will refund the full cost of the returned merch and, if the error was caused by Dreambranding, the shipping costs from your original order. Contact email@example.com.
LOST IN TRANSIT/RETURNED TO SENDER POLICIES
⦁ Lost in transit orders:
Orders that become lost in transit must be reported to customer support within 3 months for domestic orders, and 5 months for international orders for a resolution to be provided. If an order becomes lost in transit, we will provide a full refund to the original payment method.
⦁ Returned to sender orders:
Orders that are returned to sender will receive a refund for the merchandise only once we receive and review the order upon itsreturn to us. If the reason it was returned to sender is due to a Dreambranding error, we will provide a full refund.
Depending on the specific situation, a reshipment may be offered for lost orders. A reshipment may be offered for orders returned to sender if the order has not been damaged and an updated address has been provided. A reshipment fee will be charged for non-Dreambranding errors.